Maintenance

Comprehensive building care and 24/7 emergency repairs

• TMS Maintenance covers Kent and London •

Reactive and Planned Maintenance
Services in Kent

TMS Maintenance provides reactive and proactive minor maintenance, electrical safety, PAT testing, gardening, painting, cleaning, and porterage together with emergency response such as flood remediation, boarding up broken windows and shopfronts, and much more. 

Simple Process: Reliable Solutions

TMS Group has built a solid reputation for delivering a high standard of work and professionalism. Our success has been built on values we stick to on every project.

Simple Process Reliable Solutions 1

Your call comes into our control room

Simple Process Reliable Solutions 2

We grade the emergency

The appropriate response unit is alerted

Simple Process Reliable Solutions 4

The appropriate response unit is alerted

Simple Process Reliable Solutions 5

Our experts inspect The damage and secure the area

Simple Process Reliable Solutions 6

Damage is repaired or addressed with an immediate solution

Simple Process Reliable Solutions 7

Sign SMART form to confirm work is complete before they leave the site

Use our simple invoicing system to complete payment

Use our simple invoicing system to complete payment

What are Facilities Management Maintenance Services?

Facilities management services aim to create a safe, comfortable, and functional environment while extending the lifespan of the property’s infrastructure and systems. 

Our comprehensive facilities management involves the management, upkeep, and coordination of various maintenance services that ensure the proper functioning, safety, and efficiency of buildings and properties. 

Planned Maintenance v Reactive Maintenance

Planned Maintenance and Reactive Maintenance are two distinct approaches to property and facility management. Each approach has its advantages and can be used in combination to create a comprehensive maintenance strategy.

PLANNED MAINTENANCE, also known as preventive maintenance, involves scheduling and performing regular maintenance tasks and inspections to prevent equipment or property issues before they occur. The primary goal of planned maintenance is to minimise unexpected breakdowns, extend the lifespan of assets, and reduce overall maintenance costs.

Key features of planned maintenance include regular inspections predictive monitoring and routine servicing designed to prevent major breakdowns and costly repairs, improved operational efficiency and limit downtime to a minimum together with increasing the lifespan of your building and its equipment.

REACTIVE MAINTENANCE, also known as corrective maintenance or breakdown maintenance, involves addressing issues as they arise. Maintenance solutions are often dealt with as an emergency whereby immediate reaction is required to restore functionality or secure the area to eliminate hazard risks.

The key components of reactive maintenance services include immediate response to calls, emergency resolutions (short-term and long-term solutions) and potential downtime.

24-hour Emergency Repairs And Clean-Ups

Trusted Brand in Kent and Surrounding Areas

TMS Maintenance understands that building maintenance emergencies can happen at any time of the day. We have you covered with a 24-hour emergency response team that is on hand to provide immediate solutions, clean the area and resolve long-term solutions swiftly.

Our priority is to ensure the health and safety of your property and people. Upon our arrival, our experienced, knowledgeable and highly trained operatives assess the extent of the damage and take immediate action to secure the area and ensure there are no hazardous materials or contaminants.

We then develop a plan for effective clean-up and restoration. Our team of multi-skilled engineers and craftsmen will perform any repairs required including building restoration, asset management, furniture salvage, painting, and any other task that is required.

Whether you experience a burst pipe flooding, a structural issue compromising safety, forced entry or any other emergency situation, you can rely on our 24-hour emergency repairs and clean-ups team to respond quickly minimise the damage, prevent further issues, and ensure your property and occupants are safe.

Maintenance

Planned Maintenance Services in Maidstone

Our planned maintenance in Kent includes:

• Roofing & guttering • Air conditioning • Roller shutter • Pest control • Electrical safety • PAT testing • Gardening • Painting • Cleaning • Porterage

Reactive Maintenance Services in Maidstone

Our reactive maintenance in Kent includes:

• Hoarding • Boarding • Plumbing Emergencies • Flood Remediation

TMS Group — A Trusted Brand In And Around Kent

Initially established in 2013, TMS Group has built a reputation as a trusted brand you can rely on. Providing a wide range of maintenance services to commercial properties and homeowners in Kent and the surrounding areas. 

All our in-house staff and engineer teams are employed directly by TMS Group and fully vetted for integrity, industry accreditations and a clean criminal record.

Our 24/7 in-house call team is also manned by real people to avoid miscommunication and frustration associated with AI chatbots.

In addition, delivering the highest standards of quality is a priority and our service engineers are held accountable for delivering customer satisfaction. The company values we promise are:

Failure is NOT an option

Our Winning culture teaches us to always be the best we can be.

LOVE Customers

We invest in our people so they have the skills to deliver a First Class service to our Customers.

Above THE Line

As a team we take full accountability and responsibility for our actions. We avoid blame and making excuses.

Honesty is the BEST Policy

You can Trust Us. End of.

We make IT Happen

Through hard work, professionalism and high standards we always deliver.

Our Customer Portal Makes Your Life Easier

Personalised Facilities Management Service

Customer satisfaction is important to us. Since we launched our first company back in 2013, TMS Group has hinged its reputation on providing a high-quality service that puts the customer at the front and centre from start to finish.

Our dedicated team of professionals aim to achieve the best quality, on-time and on budget. And to ensure you have a smooth experience we engage in a hands-on, transparent approach with open communication. 

The company values that we regard so highly help us to deliver the most value to customers and by providing a personalised facilities management service, we are confident of building a long-lasting relationship with you.

Customer Satisfaction Guaranteed

Customer Satisfaction Guaranteed

TMS Maintenance wants you to feel confident that when you contact us about planned or reactive maintenance solutions, you won’t be disappointed!