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Our multi-skilled specialists respond quickly to service requests in order to minimise the impact of the issue.
From our head offices in Maidstone, Kent, our team of operatives have easy access to the city and wider areas. We aim to reach customers within a 30-mile radius of Maidstone in the shortest time possible.
TMS Maintenance specialises in reactive and proactive building maintenance with a focus on stabilising the safety, functionality and longevity of your property.
Our comprehensive range of services gives you access to the materials, solutions and expertise you need to resolve any situation in relation to property maintenance.
Providing exceptional services is a priority at TMS Groups and our engineers are trained to deliver high standards on every project. With a wide range of multi-skilled operatives at your disposal, you can rely on us to find solutions to any problem you are experiencing with your property.
One of our maxims is that failure is not an option. And we mean it!
Whether you require plumbing, electrical work, roofing, painting, or routine property maintenance that helps prevent small issues from escalating into major problems, you can trust TMS Maintenance to provide you with a prompt and reliable service.
What’s more, we hold each of our staff members accountable for their actions and performance standards. We expect the best which includes trustworthiness on-site when repairing break-ins, compassion and empathy.
We appreciate that some customers may be feeling vulnerable following a break-in or an act of vandalism at your property. We also know from experience that offering emotional support goes a long way to delivering the high standards of customer service and satisfaction that TMS Group has developed a reputation for.
Another one of our maxims is Love Customers.
Our 24/7 in-house call team is also manned by real people so avoid miscommunication and frustration associated with AI chatbots.
Moreover, we recognise that the quality and performance provided by our service engineers influence customer satisfaction. That’s why we hold all our employees accountable to the five company values we promise as an enterprise:
Our Winning culture teaches us to always be the best we can be.
We invest in our people so they have the skills to deliver a First Class service to our Customers.
As a team we take full accountability and responsibility for our actions. We avoid blame and making excuses.
You can Trust Us. End of.
Through hard work, professionalism and high standards we always deliver.
TMS Group has built a solid reputation for delivering a high standard of work and professionalism. Our success has been built on values we stick to on every project.
Our team of trained individuals can help people who have a hoarding disorder. We show compassion and take a non-judgmental approach. But we also help you to declutter and organise your living space to improve safety and functionality.
It’s important for property owners to recognise that clutter and hoarding can pose safety risks, such as blocked exits, fire hazards, or health concerns, the hoarding services team would respond quickly to address these urgent situations.
The reactive aspect of our hoarding services prioritises immediate hazards caused by hoarding, such as mould, pests, structural issues, or blocked pathways. We also provide ongoing support to help households maintain the improvements and continue working toward long-term changes.
Emergency boarding solutions serve as a quick and practical way to secure and protect property until a more permanent solution can be implemented. It’s ideal for broken doors and windows, preventing access to vacant or abandoned properties, sealing off affected areas following fire or water damage, temporarily closing off access to hazardous zones during construction or renovation projects or emergency repairs to structural damage, and protection against severe weather conditions.
Our team of experienced flood remediation specialists use specialised equipment to extract standing water from affected areas to prevent further damage and mould growth. We also use industrial-grade fans, dehumidifiers, and moisture meters to thoroughly dry out the affected spaces and take measures to prevent warping and decay.
Where necessary, we can salvage carpets, furniture, documents, electronics, and personal belongings, disinfect and sanitise the area to remove unwanted odours, initiate immediate repairs, assess electrical systems for safety and functionality, and improve drainage systems or sealing leaks.
